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In cases where you are not satisfied with our products, GrameenKart has a thorough Return Policy for all products.

When can I ask for a return?

All domestic customers can request a return within 7 days after product delivery at their shipping address.

What products can I return?

Only those products which are unused, unworn, unwashed and undamaged & in saleable condition, are eligible for return; discounted and/or altered products will not be eligible for a return. In the unlikely event that your merchandise has arrived in a damaged condition, you will be required to email us a photo of the damaged product within 24 hours of receiving your order at grameenkart@gmail.com

Once your request for a return has been authorized, we would be happy to process your refund. The mode of a refund will be same as the payment instrument used at the time of purchase. All of the products at Grameen kart are checked properly by our quality team before being sent for shipping. In spite of our best efforts, if you find the product damaged kindly email the customer care for raising the request for return.

Within how many days will I get a refund?

All of the refunds will be processed within 4 working days upon receipt of goods.

Who do I contact for further support?

To get in touch with our customer service team who will guide you on the process for the same, you can contact us at grameenkart@gmail.com or call us at 9008414792